At Painted Quarters, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, please review the following guidelines:
Returns Eligibility: Returns are accepted within 30 days of purchase if products are unused and in their original packaging. Perishable items must remain frozen and unopened to qualify for returns.
Refund Options: Refunds will be issued as store credit or returned to the original payment method once items have been inspected and approved. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect item shipped).
How To Initiate a Return: Contact us via email with your order number and reason for return.
Damaged Items: If an item arrives damaged due to shipping issues, notify us within 48 hours of delivery with photos of the damage so we can resolve it promptly.
100% Satisfaction Guarantee: Your satisfaction matters most! If you’re unhappy with any product for any reason, reach out to us directly so we can make it right!
For further assistance, reach out via our contact page listed on the website footer.